We know that providing high-quality hosting requires an individual touch. Our friendly, experienced staff ensure that we consistently provide each of our clients with truly exceptional customer service and support.
We offer unlimited basic service and support to our hosting clients; we therefore welcome you to contact us if you wish to make an inquiry regarding a new or current account, or if you need assistance with the technical features of your hosting package (such as email, cPanel and MySQL).
Our support availability includes 24/5 phone support and 24/7 ticket-based support, with industry-leading ticket response times. You can access our ticket system at any time. You can also contact webhostingmarvel. via web form, email, live help, phone, fax, skype and twitter using the information on the contact us page.
Knowledgebase
As part of the services available in our ticket system, the webhostingmarvel knowledge base provides a self-assistance resource for a variety of commonly-encountered issues.
The knowledge base is also conveniently categorised; for example, issues common to most webhostingmarvel accounts are kept apart from those pertaining specifically to more advanced solutions, such as dedicated and virtual dedicated servers.
Flash Tutorials - coming soon!
We are building a selection of Flash tutorials that show you how to perform certain tasks in cPanel and other hosting areas. We will be adding new Flash tutorials as they become available. Please check back often for updates.
